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ConfigMgr “obsolete” clients


Do you have clients that sometimes do not get any advertisements and you cannot figure out why. Have you checked to see if the client has multiple records in the ConfigMgr database? One or more of those records is likely obsolete. This means that the record was superseded by a newer record for the same client.

To get the client to see advertisements you can easily delete the obsolete record(s) from the console and then initiate the “Machine Policy Retrieval & Evaluation Cycle” on the client either manually or using SCCM Client Center or SCCM Right Click Tools.

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Now that is only a short-term solution. In the console you can enable a task found in “System Center Configuration Manager – Site Database” – Site Management – SITECODE – Site Settings – Site Maintenance – Tasks”. There is a task named “Delete Obsolete Client Discovery Data”. This will not be a sure fire every time but will automate a good chunk of it.

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The key with this task is to have it run at an interval greater than the heartbeat discovery schedule. For example if your heartbeat schedule is set to 6 days you would want this task to be set to delete data older 7 days.

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Categories: SCCM, SCCM Client
  1. Scott Ewing
    October 10, 2012 at 10:07 am

    You say: “The key with this task is not to have it run at an interval greater than the heartbeat discovery schedule. For example if your heartbeat schedule is set to 6 days you would want this task to be set to delete data older 7 days.”

    Should the word not be dropped from the first sentance? e.g. should it say: “The key with this task is to have it run at an interval greater than the heartbeat discovery schedule.”

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